At Beauty Aura Life, we aim to ensure customer satisfaction with every purchase. If you are not fully satisfied with your order, you may request a return or refund under the conditions below.

Returns

You may request a return within a specified period after receiving your order. To be eligible for a return:

• The item must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase is required

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately. We will review the issue and provide an appropriate solution, such as replacement or refund.

Refunds

Once your returned item is received and inspected:

• If approved, you will receive a cash refund for the eligible amount
• Refunds will be issued through the same payment method used at checkout or another agreed method
• Processing time may vary depending on verification and payment method

Exchanges

We offer exchanges only for items that are defective, damaged, or incorrectly delivered. In other cases, returns may be processed as a refund followed by a new order if needed.

Order Cancellation

Orders can be cancelled before shipment. Once the order has been dispatched, cancellation may no longer be possible.

Contact Information

For return, refund, or exchange requests, please contact:
[email protected]